Fraud control

Various forms of fraud and account thefts is an ever present problem on the internet; something that generates a greatly increased cost both for companies and their customers. The losses pile up from many directions: direct losses and reimbursements, customer support to solve the issues it causes, and in trust, which in many ways is the foundation of all trade.

To prevent this, every action of every customer is monitored at all times in the customer database by ICU intelligence Fraud Control. Every bit of this data is used to automatically analyse individual customer behaviour and predict future trends. Sudden changes in behaviour indicating fraudulent behaviour, hijacked accounts or other anomalies are detected before it is to late. Predictions of future behaviour are created and used to assess risks on a per customer basis. All this with amazing accuracy provided by a one-stop shop solution.

ICU's Fraud Control finds anything abnormal, both previously known and new. It can be an abnormal customer, an abnormal transaction, or sudden behaviour change in a previously normal customer. Since it looks for anomalies rather than specific behaviours, new forms or variations of fraud is easily detected. Groups of transactions or actions are monitored to detect money laundry and other unwanted transactions or group activities. The Fraud Control System shares data and results with the ICU Customer Care System to further improve the effect of both systems.

Company Partners Products Contact Botguard Playscan Customer care Fraud control
	Fraud control Various forms of fraud and account thefts is an ever present problem on the internet; something that generates a greatly increased cost both for companies and their customers. The losses pile up from many directions: direct losses and reimbursements, customer support to solve the issues it causes, and in trust, which in many ways is the foundation of all trade. To prevent this, every action of every customer is monitored at all times in the customer database by ICU intelligence Fraud Control. Every bit of this data is used to automatically analyse individual customer behaviour and predict future trends. Sudden changes in behaviour indicating fraudulent behaviour, hijacked accounts or other anomalies are detected before it is to late. Predictions of future behaviour are created and used to assess risks on a per customer basis. All this with amazing accuracy provided by a one-stop shop solution. ICU's Fraud Control finds anything abnormal, both previously known and new. It can be an abnormal customer, an abnormal transaction, or sudden behaviour change in a previously normal customer. Since it looks for anomalies rather than specific behaviours, new forms or variations of fraud is easily detected. Groups of transactions or actions are monitored to detect money laundry and other unwanted transactions or group activities. The Fraud Control System shares data and results with the ICU Customer Care System to further improve the effect of both systems.