About us

In an environment with thousands of daily customers, the relationship between supplier and customer becomes more and more complicated and impersonal. ICU intelligence allows companies to offer their customers a personalised experience with automated, smart & cost effective tools.

Targeted at Business to Consumer markets, ICU intelligence uses state of the art Artificial Intelligence tools to monitor and predict individual customer behaviour. The business idea is to optimise and individualise customer interaction, ranging from personalised marketing and customer care, to effective control of fraud and other unwanted behaviour, and to do it in a cost effective way without the need of armies of personnel.

The company was started to commercialise the results of over 25 years of research in Artificial Intelligence at Chalmers University of Technology, Sweden. With an initial focus on the internet gaming industry, the company now offers it's services to any industry with large customer databases.

The company is seated in Göteborg, Sweden.

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	About us In an environment with thousands of daily customers, the relationship between supplier and customer becomes more and more complicated and impersonal. ICU intelligence allows companies to offer their customers a personalised experience with automated, smart & cost effective tools. Targeted at Business to Consumer markets, ICU intelligence uses state of the art Artificial Intelligence tools to monitor and predict individual customer behaviour. The business idea is to optimise and individualise customer interaction, ranging from personalised marketing and customer care, to effective control of fraud and other unwanted behaviour, and to do it in a cost effective way without the need of armies of personnel. The company was started to commercialise the results of over 25 years of research in Artificial Intelligence at Chalmers University of Technology, Sweden. With an initial focus on the internet gaming industry, the company now offers it's services to any industry with large customer databases. The company is seated in Göteborg, Sweden.